Shipping Information
We offer fast, reliable shipping to get your orders to you quickly and safely. Learn about our shipping options, delivery times, and policies below.
Shipping Methods
Standard Shipping
Our most popular shipping option. Your order will be processed within 1-2 business days and delivered via standard ground shipping.
Express Shipping
Need your items quickly? Express shipping ensures your order arrives within 1-2 business days after processing.
Overnight Shipping
For urgent orders, overnight shipping guarantees delivery by the next business day. Orders must be placed before 2 PM EST.
Free Shipping
Enjoy free standard shipping on all orders over 53 JOD. No minimum order required for express or overnight shipping.
Delivery Areas
- All 50 US States
- Puerto Rico
- US Virgin Islands
- Alaska & Hawaii (additional charges may apply)
Processing Times
- In-stock items: 1-2 business days
- Custom orders: 3-5 business days
- Pre-orders: As specified on product page
- Holiday periods: May take longer
Packaging
- Eco-friendly packaging materials
- Secure bubble wrap protection
- Fragile items specially marked
- Recyclable shipping boxes
Order Tracking
- Tracking number provided via email
- Real-time delivery updates
- Delivery confirmation
- Customer service support
How Our Shipping Works
Order Placed
You place your order and receive an order confirmation email with your order number.
Order Processing
We pick and pack your items carefully, ensuring everything is in perfect condition.
Shipping Label Created
We create your shipping label and send you a tracking number via email.
In Transit
Your package is picked up by the carrier and begins its journey to you.
Delivered
Your package arrives safely at your doorstep, ready to enjoy!
Special Circumstances
- Weather delays may affect delivery times
- Rural areas may have extended delivery times
- PO Boxes accepted for standard shipping only
- Signature required for orders over 142 JOD
Delivery Issues
- Failed delivery attempts will be retried
- Packages held at local post office for pickup
- Contact us if delivery issues occur
- We'll work with carriers to resolve problems